Marriott International named the Courtyard at the Mall of Georgia, owned and managed by Hotel Equities, the brand’s Opening Hotel of the Year. The hotel opened on June 1, 2009. Lead by General Manager Matt Crall, the hotel’s award-winning team included Stephan Roberts, Hotel Manager; Rosa Guerra, Assistant General Manager; and Malinda Foster, Sales Director.
“We had experienced leaders who worked well together,” said Matt, “but the support we got from the HE corporate office, especially the coaches, made the difference. It took a total team effort to pull off a successful opening and win this award.”
In addition to strong hotel leadership, Marriott weighs the success of each opening in the following areas: team building and team development, sales leadership, financial management, overcoming obstacles, service leadership and community involvement.
